To Let Cambridge UK: What to Include in a Landlord Welcome Pack in Cambridge UK

A clear, well-prepared welcome pack is one of the easiest ways to make a strong first impression. Whether you’re letting to short-term guests or long-term tenants, this simple document builds trust, sets expectations, and dramatically reduces questions and complaints.

What Every Pack Should Contain

These essentials help guests settle in quickly and use the property correctly:

• Contact Details: Include your name, emergency contact, and maintenance support numbers

• Emergency Procedures: Fire exits, gas shut-off points, and emergency services numbers

• Bin Day Info: Clear instructions on what to put out, when, and where — with colour-coded illustrations if possible

• Appliance Guides: Brief usage tips or location of manuals for the oven, boiler, washing machine, etc.

Add a Local Touch

Adding local insight not only makes guests feel more welcome but also encourages them to enjoy the area more — making their stay more memorable:

• Restaurant and Takeaway Suggestions: Favourites within walking distance

• Transport Maps: Local bus stops, train station access, taxi numbers

• Nearby Essentials: Supermarkets, late-night shops, pharmacies, and walk-in clinics

Digital vs Printed Options

Choose the format that suits your property and guest profile:

• QR Codes: Place them in-frame inside the home so guests can scan and access a digital version instantly

• PDFs: Easily attach to booking confirmations or email follow-ups

• Printed Folders: Ideal for older guests or longer stays, branded with your property or company name for a polished touch

Cambridge Stays Delivers Guest-Ready Welcome Packs With Every Managed Let

All Cambridge Stays properties are equipped with guest information packs that combine clarity, compliance, and charm. Whether it’s your first rental or your fiftieth, we handle everything — down to the local takeaway tips.

Want Guests to Feel Informed and Confident?

Let Cambridge Stays prepare a welcome pack that reflects your property’s quality — and your professionalism. It’s the first step toward a smooth, successful stay.