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The Secret to 5-Star Reviews? It's All About the Little Perks.

  • Writer: Cambridge Stays
    Cambridge Stays
  • 6 days ago
  • 3 min read

Updated: 2 days ago

In a saturated rental market like Cambridgeshire, where dozens of houses to let Cambridgeshire compete for attention, it's not just about location or price anymore. Today’s guests, whether on a short city break or a business trip, are looking for memorable details — the kind that elevate a stay from “fine” to “fantastic.” At Cambridge Stays, we’ve seen how the smallest, well-chosen perks can spark glowing reviews and lasting loyalty. And when managed right, they don't have to cost the earth.


Top Guest Perks That Make a Difference

We’re not talking about grand gestures — we’re talking about the extras that feel like someone thought about you before you arrived. A curated welcome basket stocked with local treats or practical items (think oat biscuits, herbal teas, or a Cambridge map) signals that this house to let in Cambridge is more than just a rental — it’s someone’s pride. Early check-in, even by an hour, can ease a long travel day and leave guests arriving grateful rather than grumpy. Luxury toiletries that go beyond generic body wash — perhaps a lavender pillow spray or eco-friendly shampoo — create an elevated impression. And for properties near the countryside or city parks, offering complimentary bikes isn’t just a perk, it’s a whole new way to explore.


The ROI of Delighting Guests

The benefits of thoughtful perks are measurable. Properties with houses to let Cambridgeshire listings that exceed expectations tend to attract better review scores, which in turn improves placement on booking platforms like Airbnb and Booking.com. Higher ranking means more visibility. More visibility means more bookings. It’s a cycle driven not by flashy marketing, but by authentic guest satisfaction. Repeat guests also become more likely when they feel their stay was ‘above and beyond’ — and that’s the sweet spot where profit meets loyalty.


How to Keep It Cost-Effective

You don’t need to blow your margins to make a strong impression. The key lies in bulk sourcing and smart partnerships. Buying miniature toiletries or snacks in bulk cuts costs drastically over time. During slower months, even a handwritten welcome card or a voucher for a local café adds a warm touch with very little outlay. Partnering with local vendors — like florists, bakeries, or bike hire shops — can also bring perks into your property at a discount or as part of a mutual promotion. Many guests choose short let Cambridge UK options precisely because they expect this local flair — so lean into it.


How Cambridge Stays Delivers 5-Star Perk Packages

At Cambridge Stays, we handle guest perks as part of our turnkey management service. From designing custom welcome packs for our houses to let Cambridgeshire listings, to managing seasonal perk upgrades, to liaising with local partners, we ensure every guest touchpoint feels polished and personal. We’ve found the right balance between charm and scale — perks that feel handcrafted without the labour intensity. And it’s all designed to boost your property’s review score without increasing your workload.


Let Us Handle the Perks that Guests Remember

Running a property shouldn’t mean running around for artisanal jam or bath salts. Cambridge Stays can take your house to let in Cambridge from standard to standout with guest perks that spark joy — and five-star feedback. Want to earn better reviews without increasing your workload? Let us implement perks your guests will rave about.

 
 
 

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