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Flat to Let Cambridge: How to Communicate House Rules Effectively in Cambridge UK

  • Writer: Cambridge Stays
    Cambridge Stays
  • Apr 18
  • 2 min read

House rules aren’t just about keeping control — they’re about keeping everyone happy. If you manage a flat to let Cambridge guests are staying in, you’ll want to clearly outline what’s expected, without sounding unfriendly or overbearing. Here’s how to strike the perfect balance.


Include Rules in the Listing Summary

Transparency from the start prevents friction later. Your online listing should mention key policies, such as:

  • No smoking

  • No parties

  • Pet policy

  • Check-in and check-out times

This helps guests filter themselves and sets expectations before they even book.


Send Rules Again Before Arrival

Once booked, don’t assume guests will remember what they read weeks ago. Use a pre-arrival message to send your house rules again via email or WhatsApp, ideally as part of a digital welcome pack. For short term let in Cambridge properties, this step can reduce late-night messages and complaints.


Make Rules Friendly, Not Aggressive

Tone matters. Instead of “STRICTLY NO SMOKING,” try: “To keep the flat fresh and pleasant for everyone, we kindly ask that guests do not smoke inside.” Focus on mutual respect and care for the property.

When managing flats to let Cambridge UK guests are staying in for short periods, that gentle tone makes guests feel welcome, not watched.


Add Signage Where Needed

Don’t rely on memory alone. Post small, polite signs where needed:

  • Kitchen: Dishwasher instructions

  • Bathroom: Towel care, ventilation tips

  • Hallway: Bin disposal info

  • Living area: WiFi usage, heating guides

Clear visuals remove confusion and reduce unnecessary contact.


Cambridge Stays Prepares Friendly Rule Sets and Manages All Guest Communication

At Cambridge Stays, we help landlords draft clear, respectful rules that align with platform policies and guest expectations. Plus, we handle all guest messaging — before, during, and after the stay — so you don’t have to repeat yourself or enforce rules after the fact.


Tired of Repeating Yourself or Enforcing Rules Late?

With the right tone and timing, your house rules become an asset — not a headache. Let Cambridge Stays manage your flat to let Cambridge guests stay in with smooth, proactive communication that protects your space and enhances the guest experience.

 
 
 

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