Flat to Let Cambridge: How to Communicate House Rules Effectively in Cambridge UK
- Cambridge Stays
- Apr 18
- 2 min read
House rules aren’t just about keeping control — they’re about keeping everyone happy. If you manage a flat to let Cambridge guests are staying in, you’ll want to clearly outline what’s expected, without sounding unfriendly or overbearing. Here’s how to strike the perfect balance.
Include Rules in the Listing Summary
Transparency from the start prevents friction later. Your online listing should mention key policies, such as:
No smoking
No parties
Pet policy
Check-in and check-out times
This helps guests filter themselves and sets expectations before they even book.
Send Rules Again Before Arrival
Once booked, don’t assume guests will remember what they read weeks ago. Use a pre-arrival message to send your house rules again via email or WhatsApp, ideally as part of a digital welcome pack. For short term let in Cambridge properties, this step can reduce late-night messages and complaints.
Make Rules Friendly, Not Aggressive
Tone matters. Instead of “STRICTLY NO SMOKING,” try: “To keep the flat fresh and pleasant for everyone, we kindly ask that guests do not smoke inside.” Focus on mutual respect and care for the property.
When managing flats to let Cambridge UK guests are staying in for short periods, that gentle tone makes guests feel welcome, not watched.
Add Signage Where Needed
Don’t rely on memory alone. Post small, polite signs where needed:
Kitchen: Dishwasher instructions
Bathroom: Towel care, ventilation tips
Hallway: Bin disposal info
Living area: WiFi usage, heating guides
Clear visuals remove confusion and reduce unnecessary contact.
Cambridge Stays Prepares Friendly Rule Sets and Manages All Guest Communication
At Cambridge Stays, we help landlords draft clear, respectful rules that align with platform policies and guest expectations. Plus, we handle all guest messaging — before, during, and after the stay — so you don’t have to repeat yourself or enforce rules after the fact.
Tired of Repeating Yourself or Enforcing Rules Late?
With the right tone and timing, your house rules become an asset — not a headache. Let Cambridge Stays manage your flat to let Cambridge guests stay in with smooth, proactive communication that protects your space and enhances the guest experience.
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