The Secret to 5-Star Reviews? It's Your Housekeeping Workflow.

Cleanliness is one of the most reviewed aspects of any short-term rental — and one of the most time-sensitive. A smart housekeeping workflow not only improves guest satisfaction but also protects your property’s reputation and profitability.

Common Housekeeping Pitfalls

Many cleaning issues stem from a lack of structure. Avoid these common pitfalls:

• Overlapping bookings: Not enough buffer time between check-in/check-out

• Unclear checklists: Leads to missed tasks or inconsistent standards

• Last-minute scheduling: Makes it hard to find available cleaners

Tight turnaround times require clear communication and consistent systems.

Best Practices for Efficient Cleaning

Build a cleaning process that’s easy to follow and quality-checked:

• Standardised checklist: Room-by-room tasks, updated seasonally

• Key box or smart lock access: Ensures cleaners can access the property on time

• Photos for quality assurance: Final images shared for oversight and training

These steps reduce guesswork and improve accountability.

Managing Cleaners or Using a Service

Whether you manage cleaning in-house or outsource, consider:

• In-house teams: More control, direct feedback, training required

• Outsourced services: Less admin, must ensure reliability and standards

Whichever option you choose, establish clear expectations and monitor performance regularly.

Cambridge Stays Delivers Seamless Housekeeping Support That’s Scalable and Reliable

At Cambridge Stays, we use digital tools, vetted cleaners, and proven workflows to ensure every property is spotless and guest-ready — no matter how many bookings you have.

Want Smooth Turnovers and Spotless Flats?

Consistent housekeeping keeps guests happy and reviews glowing. Let’s put a workflow in place that makes turnovers stress-free — and earns five-star feedback every time.