Commercial Property to Let in Cambridge: What to Include in Your Tenant Welcome Pack – Cambridge UK Tips

A smooth start leads to a strong tenancy. When you’ve secured a business tenant for your commercial property to let in Cambridge, don’t stop at the signed lease — the welcome pack you hand over next sets the tone for a professional relationship.

Core Documents to Include

At minimum, your welcome pack should include a clear lease summary, landlord and property manager contact details, emergency procedures, and insurance guidance. These aren’t just formalities — they save your tenant hours of questions and help you avoid avoidable issues.

Facility Access Instructions

Make access simple and stress-free. Include all keys, fobs, security codes, WiFi access info, and alarm system instructions. Even better? Label each clearly and provide a brief usage guide to prevent lockouts or accidental triggers.

Maintenance & Waste Disposal Info

Commercial tenants need to know who to call and when. Offer a clear breakdown of how to report issues, who’s responsible for what, and how services like bin collection work — including schedules and contact info.

Neighbourhood Guide (Optional but Valued)

A short local guide can go a long way. Nearby cafés, banks, transport links, and parking tips help new tenants settle in and feel welcomed. This also positions your space as more than just square footage — it’s part of a vibrant business ecosystem.

Cambridge Stays Prepares Customised Tenant Welcome Packs for Every Commercial Let

Whether you’re letting an office, studio, or wellness space, we design tenant welcome packs that elevate your letting experience. Every pack is tailored, branded, and structured to reduce confusion, boost professionalism, and improve tenant satisfaction from day one.

Want Tenants to Feel Looked After From Day One?

Cambridge Stays handles onboarding for every Cambridge commercial property to let we manage — including seamless, fully prepped welcome packs. Let us take care of the handover so you start strong and stay stress-free.