Are Property Management Companies Regulated? What Every Cambridge Landlord Should Check

Not all agents are equal—know the rules before you sign. In a crowded market like Cambridge, it’s essential to work with a property manager who meets legal standards and delivers reliable service. This guide outlines what to look for before handing over your keys.

Legal Framework: What Regulations Cover UK Property Managers?

While property managers in the UK are not yet licensed by a single regulatory authority, they must comply with key legal requirements, including:

• Membership in a government-approved redress scheme (e.g. The Property Ombudsman or Property Redress Scheme)

• Client Money Protection (CMP) to safeguard landlord and tenant funds

• Anti-Money Laundering (AML) compliance for companies handling rent and deposits

• Right-to-rent checks, tenancy deposit protection, and safety compliance (EPCs, gas checks)

Failure to comply can lead to fines—and puts your property at risk.

Memberships and Accreditation That Signal Trustworthiness

Beyond the basics, reputable property managers often join professional organisations that promote higher standards, such as:

• ARLA Propertymark (Association of Residential Letting Agents)

• RICS (Royal Institution of Chartered Surveyors)

• Safeagent for agent-specific qualifications

Membership shows commitment to training, ethics, and accountability.

Common Red Flags in Underregulated Letting Agencies

Watch out for:

• No mention of redress scheme membership or CMP

• Vague or overly sales-focused communication

• Missing or unclear fee structures

• Poor online reviews or lack of presence

If it feels hard to get answers, or their paperwork lacks detail, trust your instincts—it may be best to walk away.

How Cambridge Stays Maintains Transparency and Compliance

At Cambridge Stays, we meet and exceed legal requirements with:

• Full membership in government-approved schemes

• Transparent fee breakdowns

• Robust client money handling procedures

• Ongoing staff training in legal updates and landlord best practices

Our goal is simple: full confidence for landlords who trust us with their properties.

Protect Your Property—Work With a Trusted Partner

Regulation matters—especially when your property and income are on the line. Cambridge Stays provides full-service management backed by legal compliance, financial protection, and local expertise.

Ready to partner with a compliant, transparent team? Let’s talk.